Property leadership
Ownership, general management, campground directors, superintendents, executive administration, and senior operations leadership.
Campground staffing architecture
Every campground is an operating system.
This exploded staffing map shows how campground leadership, visitor services, reservations, maintenance, groundskeeping, sanitation, security, recreation, utilities, retail, food service, and administrative personnel work together to operate a safe and welcoming outdoor property.
- Expandable campground hierarchy
- Digital campsite request routing
- Seasonal and year-round planning
Campground organization
Outdoor properties require multiple layers.
Campground operations move from property leadership to department management, shift supervision, campground hosts, frontline employees, and specialized technical support.
Department management
Managers responsible for visitor services, reservations, maintenance, grounds, utilities, sanitation, safety, recreation, retail, and property administration.
Supervisors and coordinators
Shift supervisors, campground host coordinators, dispatchers, maintenance supervisors, grounds supervisors, sanitation leads, and recreation coordinators.
Frontline and technical teams
Campground hosts, reservation agents, maintenance technicians, groundskeepers, custodians, security personnel, recreation attendants, equipment operators, and visitor service employees.
Digital campground operations
One campsite request. A coordinated response.
Reservations, maintenance reports, fire-ring concerns, restroom requests, campsite issues, equipment rentals, store orders, security concerns, and visitor questions may be submitted through the campground application, reservation portal, kiosk, QR code, telephone, front office, or an authorized staff device.
Request submitted
A camper, visitor, host, employee, or vendor submits a reservation question, campsite issue, maintenance request, sanitation need, or safety concern.
- Campground application
- Reservation portal
- QR code or kiosk
- Front office or telephone
System classifies it
The system identifies the camping loop, campsite, cabin, bathhouse, trail, utility area, department, urgency, and required response.
- Camping-loop assignment
- Priority or safety level
- Facility or campsite location
- Required staff or equipment
Staff dispatched
A manager, supervisor, campground host, dispatcher, or work-order system assigns the request to the appropriate employee or response team.
- Host or visitor-service response
- Maintenance assignment
- Grounds or sanitation dispatch
- Security or emergency response
Completion recorded
Staff record the response, labor, materials, photographs, campsite condition, visitor communication, completion status, or additional work required.
- Completion confirmation
- Work and inspection notes
- Escalation when necessary
- Camper or visitor update
Exploded campground directory
Departments and individual positions
Positions display reporting relationships, descriptions, schedules, role categories, and campground application functions when those fields are available.
Department 01
Executive Leadership
4
positions
Provides strategic leadership, financial oversight, policy development, regulatory compliance, organizational direction, and long-term planning for the campground property.
Owner / Property Director Executive Leadership Role 01
Provides ultimate ownership oversight, establishes the long-term vision of the property, approves major investments, and ensures that the campground remains financially sustainable and legally compliant.
Position purpose
Provides ultimate ownership oversight, establishes the long-term vision of the property, approves major investments, and ensures that the campground remains financially sustainable and legally compliant.
Application functions
- Review property-wide performance dashboards
- Approve annual operating budgets
- Review occupancy and revenue reports
- Approve capital improvement projects
- Review legal and regulatory matters
- Monitor long-term property performance
General Manager Executive Leadership Role 02
Oversees all campground departments, daily operations, staffing, visitor satisfaction, safety, financial performance, and implementation of executive policies.
Position purpose
Oversees all campground departments, daily operations, staffing, visitor satisfaction, safety, financial performance, and implementation of executive policies.
Application functions
- Review daily operating reports
- Approve major work orders
- Monitor campground occupancy
- Review staffing coverage
- Review incident and safety reports
- Coordinate department managers
Assistant General Manager Executive Leadership Role 03
Coordinates daily operations, supports department managers, manages operational escalations, and acts as the senior property leader when the General Manager is unavailable.
Position purpose
Coordinates daily operations, supports department managers, manages operational escalations, and acts as the senior property leader when the General Manager is unavailable.
Application functions
- Review active operational issues
- Coordinate department responses
- Approve authorized service recovery
- Review opening and closing reports
- Monitor staffing shortages
- Complete manager-on-duty reports
Executive Assistant Coordination and Support Role 04
Supports executive leadership through scheduling, correspondence, meeting coordination, documentation, reporting, and follow-up tracking.
Position purpose
Supports executive leadership through scheduling, correspondence, meeting coordination, documentation, reporting, and follow-up tracking.
Application functions
- Manage executive calendars
- Schedule leadership meetings
- Prepare meeting agendas
- Maintain executive records
- Route leadership correspondence
- Track assigned follow-up items
Department 02
Visitor Services and Front Office
5
positions
Supports campers before, during, and after their stay through reservations, registration, check-in, check-out, information services, payment processing, and visitor communication.
Visitor Services Manager Management and Supervision Role 01
Directs visitor-facing services, front-office operations, registration, reservations, campsite assignments, guest communication, and service recovery.
Position purpose
Directs visitor-facing services, front-office operations, registration, reservations, campsite assignments, guest communication, and service recovery.
Application functions
- Review campground arrivals
- Monitor campsite occupancy
- Assign front-office coverage
- Review unresolved visitor requests
- Approve authorized guest adjustments
- Monitor visitor feedback
Front Office Supervisor Management and Supervision Role 02
Supervises front-office personnel, coordinates shift duties, resolves visitor concerns, and verifies that registration and information systems remain operational.
Position purpose
Supervises front-office personnel, coordinates shift duties, resolves visitor concerns, and verifies that registration and information systems remain operational.
Application functions
- Assign front-office stations
- Review active arrivals
- Monitor campsite assignment issues
- Approve authorized account adjustments
- Escalate visitor concerns
- Complete shift reports
Front Office Associate Guest and Visitor Services Role 03
Welcomes visitors, performs check-in and check-out, issues permits, processes approved payments, answers questions, and provides campground information.
Position purpose
Welcomes visitors, performs check-in and check-out, issues permits, processes approved payments, answers questions, and provides campground information.
Application functions
- Check campers in and out
- Issue campsite permits
- Process approved payments
- Update visitor information
- Receive and route service requests
- Record visitor concerns
Visitor Information Specialist Technical or Specialized Role 04
Provides information regarding campground rules, trails, activities, facilities, accessibility, weather procedures, and nearby services.
Position purpose
Provides information regarding campground rules, trails, activities, facilities, accessibility, weather procedures, and nearby services.
Application functions
- Answer visitor questions
- Provide campground maps
- Share activity schedules
- Record accessibility requests
- Publish visitor alerts
- Maintain information resources
Guest Services Runner Campground Operations Staff Role 05
Delivers approved supplies, permits, rental equipment, firewood, accessibility items, and other campground materials to visitor locations.
Position purpose
Delivers approved supplies, permits, rental equipment, firewood, accessibility items, and other campground materials to visitor locations.
Application functions
- Receive delivery requests
- Accept delivery assignments
- Confirm item pickup
- Confirm campsite delivery
- Report unavailable materials
- Record completed requests
Department 03
Reservations and Revenue Management
4
positions
Manages campsite, cabin, group-area, glamping-unit, and facility reservations while monitoring availability, occupancy, pricing, cancellations, and booking trends.
Reservations Manager Management and Supervision Role 01
Oversees reservation systems, campsite inventory, group blocks, booking policies, cancellation procedures, occupancy controls, and reservation-team performance.
Position purpose
Oversees reservation systems, campsite inventory, group blocks, booking policies, cancellation procedures, occupancy controls, and reservation-team performance.
Application functions
- Review occupancy forecasts
- Monitor campsite inventory
- Approve reservation exceptions
- Manage group reservations
- Review booking-source performance
- Monitor unresolved reservation issues
Reservation Coordinator Coordination and Support Role 02
Processes reservations, modifications, transfers, cancellations, refunds, group bookings, and visitor inquiries.
Position purpose
Processes reservations, modifications, transfers, cancellations, refunds, group bookings, and visitor inquiries.
Application functions
- Create and modify reservations
- Process approved cancellations
- Update campsite availability
- Record special requests
- Send reservation confirmations
- Manage group reservation records
Reservation Specialist Technical or Specialized Role 03
Assists visitors with selecting campsites, cabins, or rental units and explains property amenities, policies, fees, and accessibility options.
Position purpose
Assists visitors with selecting campsites, cabins, or rental units and explains property amenities, policies, fees, and accessibility options.
Application functions
- Review site availability
- Recommend suitable campsite types
- Record accessibility needs
- Explain reservation policies
- Send pre-arrival information
- Document reservation communications
Revenue and Occupancy Analyst Campground Operations Staff Role 04
Reviews occupancy, booking patterns, seasonal demand, cancellation trends, revenue performance, and campsite utilization.
Position purpose
Reviews occupancy, booking patterns, seasonal demand, cancellation trends, revenue performance, and campsite utilization.
Application functions
- Review occupancy dashboards
- Analyze booking trends
- Prepare demand forecasts
- Track cancellation patterns
- Review site-type performance
- Prepare revenue reports
Department 04
Campground Operations
6
positions
Coordinates the daily operation of campsites, cabins, camping loops, campground hosts, quiet hours, visitor assistance, and site readiness.
Campground Operations Manager Management and Supervision Role 01
Directs daily campground operations, campsite readiness, host assignments, operational inspections, visitor support, and coordination among field departments.
Position purpose
Directs daily campground operations, campsite readiness, host assignments, operational inspections, visitor support, and coordination among field departments.
Application functions
- Review campsite status
- Assign campground supervisors
- Monitor daily campground operations
- Review host reports
- Approve campsite closures
- Coordinate field department responses
Campground Supervisor Management and Supervision Role 02
Supervises assigned campground loops, employees, hosts, site inspections, visitor concerns, and day-to-day operational activities.
Position purpose
Supervises assigned campground loops, employees, hosts, site inspections, visitor concerns, and day-to-day operational activities.
Application functions
- Assign campground zones
- Inspect campsite readiness
- Review visitor requests
- Report rule violations
- Coordinate campsite turnover
- Complete shift reports
Senior Campground Host Guest and Visitor Services Role 03
Coordinates campground hosts within an assigned area, assists visitors, communicates operational issues, and supports campground supervision.
Position purpose
Coordinates campground hosts within an assigned area, assists visitors, communicates operational issues, and supports campground supervision.
Application functions
- Assign host coverage
- Review campsite occupancy
- Receive visitor concerns
- Report maintenance issues
- Monitor quiet hours
- Submit daily host reports
Campground Host Guest and Visitor Services Role 04
Greets visitors, monitors camping areas, provides information, observes campsite conditions, supports quiet-hour compliance, and reports maintenance or safety concerns.
Position purpose
Greets visitors, monitors camping areas, provides information, observes campsite conditions, supports quiet-hour compliance, and reports maintenance or safety concerns.
Application functions
- Record campsite occupancy
- Assist campers
- Report maintenance issues
- Monitor campground activity
- Record campsite concerns
- Submit host shift notes
Campsite Turnover Attendant Guest and Visitor Services Role 05
Inspects and prepares campsites between reservations by removing debris, checking fire rings, verifying utilities, and reporting damage.
Position purpose
Inspects and prepares campsites between reservations by removing debris, checking fire rings, verifying utilities, and reporting damage.
Application functions
- View campsite turnover list
- Complete campsite inspections
- Record damage
- Report utility concerns
- Mark campsites ready
- Upload condition photos
Group Camping Coordinator Coordination and Support Role 06
Coordinates group campsites, rallies, reunions, youth groups, organized camping programs, and shared-use camping areas.
Position purpose
Coordinates group campsites, rallies, reunions, youth groups, organized camping programs, and shared-use camping areas.
Application functions
- Review group reservations
- Assign group camping areas
- Coordinate arrival instructions
- Record group requirements
- Schedule shared facilities
- Monitor group-site readiness
Department 05
Cabin, Cottage and Glamping Operations
4
positions
Coordinates the operation, inspection, turnover, furnishing, guest readiness, and maintenance of cabins, cottages, yurts, glamping tents, and other rental lodging units.
Lodging Operations Manager Management and Supervision Role 01
Directs rental lodging operations, unit readiness, inspections, housekeeping coordination, supply standards, and guest-service procedures.
Position purpose
Directs rental lodging operations, unit readiness, inspections, housekeeping coordination, supply standards, and guest-service procedures.
Application functions
- Review lodging occupancy
- Monitor unit readiness
- Assign lodging inspections
- Approve temporary unit closures
- Review guest lodging concerns
- Coordinate maintenance and housekeeping
Cabin and Glamping Supervisor Management and Supervision Role 02
Supervises daily cabin, cottage, yurt, and glamping-unit turnover, inspections, supply replacement, and guest readiness.
Position purpose
Supervises daily cabin, cottage, yurt, and glamping-unit turnover, inspections, supply replacement, and guest readiness.
Application functions
- Assign lodging turnovers
- Complete readiness inspections
- Review housekeeping status
- Report damaged furnishings
- Coordinate urgent repairs
- Release units for arrival
Lodging Attendant Guest and Visitor Services Role 03
Prepares rental units, replenishes approved amenities, inspects furnishings, assists with guest requests, and reports maintenance concerns.
Position purpose
Prepares rental units, replenishes approved amenities, inspects furnishings, assists with guest requests, and reports maintenance concerns.
Application functions
- View assigned lodging units
- Complete turnover tasks
- Record supply usage
- Report damaged items
- Upload readiness photos
- Mark units ready for inspection
Lodging Inventory Coordinator Coordination and Support Role 04
Tracks furnishings, linens, kitchen supplies, outdoor furniture, appliances, amenities, and replacement materials used in rental units.
Position purpose
Tracks furnishings, linens, kitchen supplies, outdoor furniture, appliances, amenities, and replacement materials used in rental units.
Application functions
- Track lodging inventory
- Record supply transfers
- Monitor replacement levels
- Report missing items
- Submit purchase requests
- Maintain unit inventory records
Department 06
Facilities, Engineering and Maintenance
10
positions
Maintains campground buildings, campsites, roads, bridges, utilities, rental units, mechanical systems, equipment, and supporting infrastructure.
Facilities Manager Management and Supervision Role 01
Directs maintenance operations, preventive maintenance, utility systems, facility inspections, contractor coordination, and capital repair work.
Position purpose
Directs maintenance operations, preventive maintenance, utility systems, facility inspections, contractor coordination, and capital repair work.
Application functions
- Approve work orders
- Review facility inspections
- Schedule preventive maintenance
- Monitor utility systems
- Review contractor activity
- Approve equipment downtime
Chief Maintenance Technician Management and Supervision Role 02
Provides technical leadership for maintenance teams and oversees complex repairs, utility systems, equipment, and infrastructure maintenance.
Position purpose
Provides technical leadership for maintenance teams and oversees complex repairs, utility systems, equipment, and infrastructure maintenance.
Application functions
- Review technical work orders
- Assign specialized repairs
- Monitor equipment status
- Record repair histories
- Coordinate emergency repairs
- Review preventive maintenance schedules
Maintenance Supervisor Management and Supervision Role 03
Coordinates maintenance technicians, daily repair assignments, preventive maintenance, inspections, and emergency response.
Position purpose
Coordinates maintenance technicians, daily repair assignments, preventive maintenance, inspections, and emergency response.
Application functions
- Assign technicians
- Monitor active repairs
- Review completed work
- Coordinate emergency requests
- Track response times
- Complete maintenance shift reports
General Maintenance Technician Technical or Specialized Role 04
Performs repairs involving buildings, campsites, fixtures, doors, furniture, roads, signs, decks, railings, and general property infrastructure.
Position purpose
Performs repairs involving buildings, campsites, fixtures, doors, furniture, roads, signs, decks, railings, and general property infrastructure.
Application functions
- Accept work orders
- Record labor and materials
- Upload repair photos
- Request replacement parts
- Mark work ready for inspection
- Close completed requests
Electrical Technician Technical or Specialized Role 05
Maintains campsite electrical pedestals, lighting, panels, outlets, wiring, backup power, and approved electrical systems.
Position purpose
Maintains campsite electrical pedestals, lighting, panels, outlets, wiring, backup power, and approved electrical systems.
Application functions
- Receive electrical work orders
- Inspect campsite pedestals
- Record electrical readings
- Document electrical shutdowns
- Report unsafe equipment
- Close completed repairs
Plumbing Technician Technical or Specialized Role 06
Maintains water lines, hydrants, bathhouse fixtures, drains, wastewater connections, dump stations, and plumbing systems.
Position purpose
Maintains water lines, hydrants, bathhouse fixtures, drains, wastewater connections, dump stations, and plumbing systems.
Application functions
- Receive plumbing work orders
- Record water shutoffs
- Inspect dump stations
- Report leaks
- Request plumbing materials
- Document completed repairs
Carpentry and Building Technician Technical or Specialized Role 07
Repairs cabins, decks, stairs, railings, shelters, doors, windows, picnic tables, benches, and other wood or building components.
Position purpose
Repairs cabins, decks, stairs, railings, shelters, doors, windows, picnic tables, benches, and other wood or building components.
Application functions
- Accept building repair assignments
- Record material usage
- Upload completion photos
- Request structural inspection
- Report unsafe structures
- Close completed projects
Preventive Maintenance Technician Technical or Specialized Role 08
Performs scheduled inspections and routine service intended to prevent equipment, facility, and utility failures.
Position purpose
Performs scheduled inspections and routine service intended to prevent equipment, facility, and utility failures.
Application functions
- Complete preventive maintenance checklists
- Scan asset identifiers
- Record equipment readings
- Create follow-up work orders
- Track service intervals
- Document maintenance completion
Maintenance Dispatcher Coordination and Support Role 09
Receives repair requests, identifies location and urgency, dispatches technicians, and communicates status to campground departments.
Position purpose
Receives repair requests, identifies location and urgency, dispatches technicians, and communicates status to campground departments.
Application functions
- Review incoming work orders
- Assign technicians
- Escalate utility failures
- Update request status
- Notify affected departments
- Track completion times
Parts and Tool Coordinator Coordination and Support Role 10
Maintains replacement parts, maintenance supplies, tools, equipment records, and approved storeroom inventory.
Position purpose
Maintains replacement parts, maintenance supplies, tools, equipment records, and approved storeroom inventory.
Application functions
- Track parts inventory
- Issue tools and equipment
- Record equipment assignments
- Submit purchase requests
- Monitor reorder levels
- Complete inventory counts
Department 07
Water, Wastewater and Utility Systems
5
positions
Operates and monitors campground water, wastewater, septic, sewer, well, pump, propane, electrical-distribution, and utility-support systems.
Utility Systems Manager Management and Supervision Role 01
Directs utility-system operations, testing, maintenance, compliance documentation, service interruptions, and contractor coordination.
Position purpose
Directs utility-system operations, testing, maintenance, compliance documentation, service interruptions, and contractor coordination.
Application functions
- Monitor utility dashboards
- Review system alarms
- Approve utility shutdowns
- Review testing records
- Coordinate contractor support
- Review regulatory documentation
Water Systems Operator Technical or Specialized Role 02
Operates and monitors wells, pumps, storage tanks, treatment equipment, hydrants, testing points, and drinking-water systems within authorized qualifications.
Position purpose
Operates and monitors wells, pumps, storage tanks, treatment equipment, hydrants, testing points, and drinking-water systems within authorized qualifications.
Application functions
- Record system readings
- Complete water-system inspections
- Document water testing
- Respond to system alarms
- Record service interruptions
- Submit compliance records
Wastewater Systems Operator Technical or Specialized Role 03
Operates and monitors wastewater, septic, sewer, lift-station, dump-station, and treatment systems within authorized qualifications.
Position purpose
Operates and monitors wastewater, septic, sewer, lift-station, dump-station, and treatment systems within authorized qualifications.
Application functions
- Record wastewater readings
- Inspect lift stations
- Monitor dump-station status
- Document testing and maintenance
- Report system alarms
- Create corrective work orders
Utility Technician Technical or Specialized Role 04
Maintains water, sewer, electrical, propane, pump, valve, meter, and campsite utility infrastructure.
Position purpose
Maintains water, sewer, electrical, propane, pump, valve, meter, and campsite utility infrastructure.
Application functions
- Inspect utility connections
- Record utility repairs
- Monitor outages
- Locate underground utilities
- Upload repair documentation
- Mark service areas restored
Utility Compliance Coordinator Coordination and Support Role 05
Maintains required utility records, testing schedules, permit documentation, contractor records, and regulatory reporting calendars.
Position purpose
Maintains required utility records, testing schedules, permit documentation, contractor records, and regulatory reporting calendars.
Application functions
- Track testing deadlines
- Maintain permit records
- Upload laboratory results
- Schedule required inspections
- Record corrective actions
- Prepare compliance reports
Department 08
Grounds, Landscaping and Site Maintenance
6
positions
Maintains campsites, roadsides, lawns, landscaping, vegetation, outdoor furniture, fire rings, picnic areas, signs, and general exterior presentation.
Grounds Manager Management and Supervision Role 01
Directs grounds maintenance, landscaping, campsite presentation, mowing, vegetation control, seasonal work, and exterior improvement projects.
Position purpose
Directs grounds maintenance, landscaping, campsite presentation, mowing, vegetation control, seasonal work, and exterior improvement projects.
Application functions
- Assign grounds zones
- Schedule mowing and trimming
- Review weather-related work
- Approve supply requests
- Review campsite condition reports
- Coordinate seasonal projects
Grounds Supervisor Management and Supervision Role 02
Supervises grounds crews, inspects assigned areas, coordinates equipment, and tracks completion of exterior work.
Position purpose
Supervises grounds crews, inspects assigned areas, coordinates equipment, and tracks completion of exterior work.
Application functions
- Dispatch grounds crews
- Complete area inspections
- Upload condition photos
- Report hazards
- Assign campsite maintenance
- Complete shift reports
Groundskeeper Grounds and Property Services Role 03
Maintains campsites, lawns, roadside areas, fire rings, picnic tables, outdoor furniture, and general exterior cleanliness.
Position purpose
Maintains campsites, lawns, roadside areas, fire rings, picnic tables, outdoor furniture, and general exterior cleanliness.
Application functions
- View assigned grounds zones
- Complete campsite checks
- Clean fire rings
- Report damaged fixtures
- Record completed work
- Request debris pickup
Landscape Technician Technical or Specialized Role 04
Installs and maintains trees, shrubs, flowers, mulch, decorative landscapes, erosion-control plantings, and seasonal displays.
Position purpose
Installs and maintains trees, shrubs, flowers, mulch, decorative landscapes, erosion-control plantings, and seasonal displays.
Application functions
- Record planting locations
- Track plant condition
- Request landscape materials
- Document completed projects
- Report irrigation needs
- Maintain landscape records
Outdoor Equipment Operator Technical or Specialized Role 05
Operates mowers, tractors, loaders, utility vehicles, sweepers, grading equipment, and other approved property equipment.
Position purpose
Operates mowers, tractors, loaders, utility vehicles, sweepers, grading equipment, and other approved property equipment.
Application functions
- Complete equipment inspections
- Record operating hours
- View assigned routes
- Report equipment problems
- Record fuel usage
- Complete equipment checkout
Fire Ring and Campsite Technician Technical or Specialized Role 06
Inspects, cleans, repairs, replaces, and safely positions campsite fire rings, grills, tent pads, parking stops, and picnic tables.
Position purpose
Inspects, cleans, repairs, replaces, and safely positions campsite fire rings, grills, tent pads, parking stops, and picnic tables.
Application functions
- Review campsite repair list
- Inspect fire rings and grills
- Record campsite repairs
- Report unsafe equipment
- Upload completed-work photos
- Mark campsites ready
Department 09
Roads, Trails and Natural Resources
6
positions
Maintains campground roads, trails, drainage systems, natural areas, trees, habitat resources, erosion controls, and outdoor access routes.
Natural Resources Manager Management and Supervision Role 01
Directs natural-resource stewardship, habitat protection, vegetation management, trail planning, invasive-species control, and environmental coordination.
Position purpose
Directs natural-resource stewardship, habitat protection, vegetation management, trail planning, invasive-species control, and environmental coordination.
Application functions
- Review natural-resource projects
- Monitor habitat concerns
- Approve trail closures
- Track invasive-species work
- Review environmental permits
- Coordinate resource contractors
Trail Supervisor Management and Supervision Role 02
Supervises trail inspections, maintenance, signage, drainage, erosion control, and temporary closures.
Position purpose
Supervises trail inspections, maintenance, signage, drainage, erosion control, and temporary closures.
Application functions
- Assign trail sections
- Review trail inspections
- Record closures
- Upload hazard photographs
- Track trail projects
- Coordinate repair crews
Trail Maintenance Technician Technical or Specialized Role 03
Maintains trail surfaces, drainage features, signs, bridges, steps, boardwalks, and vegetation clearances.
Position purpose
Maintains trail surfaces, drainage features, signs, bridges, steps, boardwalks, and vegetation clearances.
Application functions
- View assigned trail work
- Complete trail inspections
- Record completed maintenance
- Report fallen trees
- Upload project photos
- Request materials
Road and Drainage Technician Technical or Specialized Role 04
Maintains campground roads, gravel surfaces, culverts, ditches, drainage systems, parking areas, and roadside safety features.
Position purpose
Maintains campground roads, gravel surfaces, culverts, ditches, drainage systems, parking areas, and roadside safety features.
Application functions
- Inspect roads and drainage
- Record washouts or potholes
- Create repair assignments
- Document completed grading
- Report road closures
- Monitor storm damage
Arborist or Tree-Care Specialist Technical or Specialized Role 05
Inspects trees, coordinates hazard-tree work, performs authorized tree care, and supports vegetation-management planning.
Position purpose
Inspects trees, coordinates hazard-tree work, performs authorized tree care, and supports vegetation-management planning.
Application functions
- Record tree inspections
- Map hazard trees
- Create tree-work requests
- Document completed removals
- Monitor storm damage
- Maintain tree-care records
Environmental Field Technician Technical or Specialized Role 06
Supports habitat monitoring, water-quality observations, invasive-species work, environmental inspections, and field documentation.
Position purpose
Supports habitat monitoring, water-quality observations, invasive-species work, environmental inspections, and field documentation.
Application functions
- Record field observations
- Upload environmental photos
- Track monitoring locations
- Report environmental concerns
- Complete project checklists
- Maintain field records
Department 10
Housekeeping, Bathhouses and Sanitation
7
positions
Maintains bathhouses, comfort stations, cabins, offices, rental facilities, public spaces, waste areas, and sanitation systems.
Housekeeping and Sanitation Manager Management and Supervision Role 01
Directs housekeeping, bathhouse cleaning, cabin turnover, public-space cleaning, waste collection, recycling, and sanitation standards.
Position purpose
Directs housekeeping, bathhouse cleaning, cabin turnover, public-space cleaning, waste collection, recycling, and sanitation standards.
Application functions
- Review cleaning dashboards
- Assign sanitation zones
- Monitor bathhouse inspections
- Track supply usage
- Review cabin readiness
- Coordinate waste-service schedules
Housekeeping Supervisor Management and Supervision Role 02
Supervises cleaning employees, assigns facilities, performs inspections, and coordinates urgent housekeeping requests.
Position purpose
Supervises cleaning employees, assigns facilities, performs inspections, and coordinates urgent housekeeping requests.
Application functions
- Assign cleaning routes
- Review facility status
- Complete digital inspections
- Report maintenance issues
- Monitor supply levels
- Complete shift reports
Bathhouse Attendant Guest and Visitor Services Role 03
Cleans and inspects bathhouses, showers, comfort stations, sinks, toilets, changing areas, and related public facilities.
Position purpose
Cleans and inspects bathhouses, showers, comfort stations, sinks, toilets, changing areas, and related public facilities.
Application functions
- View bathhouse assignments
- Complete restroom inspections
- Record cleaning completion
- Report plumbing concerns
- Request supplies
- Record temporary closures
Cabin Housekeeper Grounds and Property Services Role 04
Cleans and prepares cabins, cottages, yurts, and glamping units between guests.
Position purpose
Cleans and prepares cabins, cottages, yurts, and glamping units between guests.
Application functions
- View cabin turnover list
- Record cleaning status
- Request linen replacement
- Report damaged furnishings
- Upload readiness photos
- Mark units ready for inspection
Public Area Housekeeper Grounds and Property Services Role 05
Cleans offices, visitor centers, stores, shelters, event spaces, laundry areas, and other shared facilities.
Position purpose
Cleans offices, visitor centers, stores, shelters, event spaces, laundry areas, and other shared facilities.
Application functions
- View public-area routes
- Complete facility checks
- Report spills or hazards
- Request supply replenishment
- Record completed assignments
- Create maintenance requests
Sanitation Technician Technical or Specialized Role 06
Collects refuse and recycling, services waste areas, monitors dumpsters, and maintains sanitation equipment and routes.
Position purpose
Collects refuse and recycling, services waste areas, monitors dumpsters, and maintains sanitation equipment and routes.
Application functions
- View collection routes
- Confirm container pickup
- Record disposal activity
- Report damaged containers
- Monitor recycling contamination
- Request equipment support
Laundry and Linen Attendant Guest and Visitor Services Role 07
Processes, stores, distributes, and tracks linens, towels, uniforms, bedding, and washable campground materials.
Position purpose
Processes, stores, distributes, and tracks linens, towels, uniforms, bedding, and washable campground materials.
Application functions
- Record completed laundry loads
- Track linen inventory
- Issue clean linens
- Report damaged materials
- Request replacement supplies
- Complete inventory counts
Department 11
Public Safety, Security and Emergency Operations
7
positions
Provides property security, visitor protection, patrol coverage, emergency coordination, incident documentation, access control, and safety readiness.
Public Safety Manager Management and Supervision Role 01
Directs campground security, emergency planning, patrol operations, investigations, access control, and coordination with public-safety agencies.
Position purpose
Directs campground security, emergency planning, patrol operations, investigations, access control, and coordination with public-safety agencies.
Application functions
- Review incident reports
- Monitor security alerts
- Approve emergency procedures
- Review patrol activity
- Coordinate agency communications
- Review access-control records
Security Supervisor Management and Supervision Role 02
Supervises security personnel, patrol assignments, quiet-hour enforcement, gate coverage, and incident response.
Position purpose
Supervises security personnel, patrol assignments, quiet-hour enforcement, gate coverage, and incident response.
Application functions
- Assign patrol zones
- Dispatch security personnel
- Review incident escalations
- Monitor quiet-hour concerns
- Review gate activity
- Complete shift reports
Security Officer Safety and Visitor Protection Role 03
Patrols campground areas, responds to incidents, assists visitors, documents concerns, and identifies safety or security hazards.
Position purpose
Patrols campground areas, responds to incidents, assists visitors, documents concerns, and identifies safety or security hazards.
Application functions
- View patrol routes
- Scan checkpoints
- Submit incident reports
- Upload photographs
- Request supervisor assistance
- Record visitor contacts
Gate and Access Control Officer Campground Operations Staff Role 04
Monitors campground entry points, verifies permits, assists late arrivals, manages temporary access restrictions, and records vehicle entry.
Position purpose
Monitors campground entry points, verifies permits, assists late arrivals, manages temporary access restrictions, and records vehicle entry.
Application functions
- Verify campground permits
- Record vehicle entry
- Process late-arrival instructions
- Issue temporary access passes
- Report access concerns
- Maintain gate logs
Emergency Preparedness Coordinator Coordination and Support Role 05
Maintains emergency plans, severe-weather procedures, evacuation routes, emergency supplies, training exercises, and response documentation.
Position purpose
Maintains emergency plans, severe-weather procedures, evacuation routes, emergency supplies, training exercises, and response documentation.
Application functions
- Maintain emergency checklists
- Schedule drills
- Track training completion
- Update evacuation plans
- Monitor emergency supplies
- Publish emergency guidance
First Aid and Safety Responder Campground Operations Staff Role 06
Provides authorized first-response assistance and coordinates emergency medical support until outside responders arrive.
Position purpose
Provides authorized first-response assistance and coordinates emergency medical support until outside responders arrive.
Application functions
- Receive medical-assistance calls
- Record response times
- Document supplies used
- Request emergency services
- Submit response reports
- Restock first-aid supplies
Fire Safety Coordinator Coordination and Support Role 07
Coordinates fire-safety inspections, burn restrictions, fire-extinguisher records, fire-ring standards, and wildfire-preparedness procedures.
Position purpose
Coordinates fire-safety inspections, burn restrictions, fire-extinguisher records, fire-ring standards, and wildfire-preparedness procedures.
Application functions
- Review fire-condition alerts
- Publish burn restrictions
- Inspect fire-safety equipment
- Record fire-ring concerns
- Track corrective actions
- Coordinate fire-safety training
Department 12
Recreation, Interpretation and Visitor Programs
6
positions
Coordinates recreational activities, environmental education, interpretive programs, seasonal events, family programming, and visitor engagement.
Recreation and Programs Manager Management and Supervision Role 01
Directs campground activities, interpretation, educational programs, special events, rentals, and visitor-engagement initiatives.
Position purpose
Directs campground activities, interpretation, educational programs, special events, rentals, and visitor-engagement initiatives.
Application functions
- Publish activity schedules
- Assign program staff
- Review reservations
- Monitor participation
- Approve program supplies
- Review event reports
Interpretive Program Coordinator Coordination and Support Role 02
Develops and coordinates nature programs, history programs, guided walks, campfire programs, and educational presentations.
Position purpose
Develops and coordinates nature programs, history programs, guided walks, campfire programs, and educational presentations.
Application functions
- Create program schedules
- Manage participant registration
- Record attendance
- Publish program descriptions
- Request educational materials
- Complete program reports
Naturalist / Interpreter Recreation and Interpretation Role 03
Leads approved educational programs involving wildlife, plants, geology, local history, outdoor skills, and environmental stewardship.
Position purpose
Leads approved educational programs involving wildlife, plants, geology, local history, outdoor skills, and environmental stewardship.
Application functions
- View assigned programs
- Check in participants
- Record attendance
- Submit field observations
- Report program concerns
- Request educational supplies
Recreation Supervisor Management and Supervision Role 04
Supervises recreational areas, equipment rentals, games, activities, and recreation attendants.
Position purpose
Supervises recreational areas, equipment rentals, games, activities, and recreation attendants.
Application functions
- Assign recreation areas
- Review equipment readiness
- Monitor activity reservations
- Record incidents
- Track equipment condition
- Complete shift reports
Recreation Attendant Guest and Visitor Services Role 05
Supports recreation areas, checks equipment in and out, assists participants, and maintains activity spaces.
Position purpose
Supports recreation areas, checks equipment in and out, assists participants, and maintains activity spaces.
Application functions
- Check equipment in and out
- Record participant waivers
- Report damaged equipment
- Complete area inspections
- Assist program participants
- Record equipment returns
Special Events Coordinator Coordination and Support Role 06
Coordinates campground festivals, holiday programs, rallies, outdoor events, concerts, competitions, and seasonal celebrations.
Position purpose
Coordinates campground festivals, holiday programs, rallies, outdoor events, concerts, competitions, and seasonal celebrations.
Application functions
- Maintain event calendar
- Coordinate event departments
- Track vendor requirements
- Publish event updates
- Monitor event readiness
- Complete event reports
Department 13
Waterfront, Pool and Aquatic Operations
6
positions
Operates swimming areas, beaches, pools, splash areas, boat launches, docks, watercraft rentals, and aquatic safety programs when applicable.
Aquatics and Waterfront Manager Management and Supervision Role 01
Directs waterfront, beach, pool, dock, launch, and aquatic operations, including staffing, inspections, reservations, and safety procedures.
Position purpose
Directs waterfront, beach, pool, dock, launch, and aquatic operations, including staffing, inspections, reservations, and safety procedures.
Application functions
- Review aquatic-area status
- Assign staff zones
- Monitor weather alerts
- Authorize temporary closures
- Review water-quality records
- Monitor equipment reservations
Aquatics Supervisor Management and Supervision Role 02
Supervises daily aquatic operations, lifeguard coverage, inspections, opening procedures, and closing procedures.
Position purpose
Supervises daily aquatic operations, lifeguard coverage, inspections, opening procedures, and closing procedures.
Application functions
- Assign lifeguard rotations
- Complete opening inspections
- Record safety checks
- Report incidents
- Monitor visitor capacity
- Complete closing reports
Lifeguard Campground Operations Staff Role 03
Monitors assigned swimming areas, enforces posted rules, assists visitors, and responds within approved training.
Position purpose
Monitors assigned swimming areas, enforces posted rules, assists visitors, and responds within approved training.
Application functions
- View rotation schedule
- Complete zone checks
- Record safety incidents
- Request supervisor assistance
- Report water conditions
- Complete equipment checks
Beach or Pool Attendant Guest and Visitor Services Role 04
Maintains aquatic-area presentation, assists visitors, monitors supplies, and reports unsafe conditions.
Position purpose
Maintains aquatic-area presentation, assists visitors, monitors supplies, and reports unsafe conditions.
Application functions
- Complete area inspections
- Track equipment supplies
- Receive visitor requests
- Report maintenance issues
- Monitor capacity
- Record closing conditions
Dock and Boat Launch Attendant Guest and Visitor Services Role 05
Assists visitors at docks and boat launches, monitors traffic, provides information, and reports unsafe conditions.
Position purpose
Assists visitors at docks and boat launches, monitors traffic, provides information, and reports unsafe conditions.
Application functions
- Monitor launch activity
- Record temporary closures
- Assist visitors
- Report dock damage
- Complete launch inspections
- Maintain activity logs
Watercraft Rental Attendant Guest and Visitor Services Role 06
Processes approved canoe, kayak, paddleboard, or other watercraft rentals and records equipment condition and return.
Position purpose
Processes approved canoe, kayak, paddleboard, or other watercraft rentals and records equipment condition and return.
Application functions
- Manage rental reservations
- Record waivers
- Assign equipment
- Confirm equipment returns
- Report damaged equipment
- Track rental availability
Department 14
Retail, Camp Store and Guest Amenities
5
positions
Operates campground stores, gift shops, convenience outlets, firewood sales, ice sales, equipment rentals, and visitor amenities.
Retail and Amenities Manager Management and Supervision Role 01
Directs camp-store operations, retail staffing, merchandise, firewood and ice sales, rental inventory, and guest amenities.
Position purpose
Directs camp-store operations, retail staffing, merchandise, firewood and ice sales, rental inventory, and guest amenities.
Application functions
- Review retail sales
- Monitor inventory
- Assign store coverage
- Approve product transfers
- Review rental availability
- Monitor visitor demand
Camp Store Supervisor Management and Supervision Role 02
Supervises daily store operations, register controls, employee assignments, stock levels, opening, and closing procedures.
Position purpose
Supervises daily store operations, register controls, employee assignments, stock levels, opening, and closing procedures.
Application functions
- Assign registers
- Review low-stock alerts
- Complete store inspections
- Submit shift reports
- Approve authorized returns
- Monitor firewood and ice inventory
Camp Store Associate Guest and Visitor Services Role 03
Assists visitors, processes sales, stocks merchandise, maintains displays, and provides information about campground amenities.
Position purpose
Assists visitors, processes sales, stocks merchandise, maintains displays, and provides information about campground amenities.
Application functions
- Process sales
- Check product availability
- Receive restocking tasks
- Report damaged merchandise
- Process approved rentals
- Record visitor requests
Stock and Inventory Associate Guest and Visitor Services Role 04
Receives, stores, transfers, counts, labels, and replenishes retail merchandise and guest supplies.
Position purpose
Receives, stores, transfers, counts, labels, and replenishes retail merchandise and guest supplies.
Application functions
- Receive inventory
- Scan product transfers
- Complete stock counts
- Report discrepancies
- Prepare restocking carts
- Track storage locations
Firewood and Ice Attendant Guest and Visitor Services Role 05
Maintains approved firewood, ice, propane-exchange, and outdoor supply stations and assists with campground deliveries.
Position purpose
Maintains approved firewood, ice, propane-exchange, and outdoor supply stations and assists with campground deliveries.
Application functions
- Track firewood inventory
- Record ice inventory
- Receive delivery requests
- Confirm campsite deliveries
- Report storage concerns
- Record completed transactions
Department 15
Food and Beverage Operations
6
positions
Operates campground cafés, snack bars, food trucks, kitchens, concessions, catering services, and approved food-delivery operations when applicable.
Food and Beverage Manager Management and Supervision Role 01
Directs campground food-service operations, staffing, sanitation, inventory, menu coordination, concessions, and food-delivery services.
Position purpose
Directs campground food-service operations, staffing, sanitation, inventory, menu coordination, concessions, and food-delivery services.
Application functions
- Review food-service dashboards
- Monitor staffing levels
- Approve menu availability
- Review sanitation records
- Monitor inventory
- Review visitor orders
Kitchen Supervisor Management and Supervision Role 02
Supervises kitchen production, food preparation, ticket timing, sanitation, and shift readiness.
Position purpose
Supervises kitchen production, food preparation, ticket timing, sanitation, and shift readiness.
Application functions
- Assign kitchen stations
- Monitor active orders
- Review temperature logs
- Track food availability
- Record waste
- Complete shift inspections
Cook Campground Operations Staff Role 03
Prepares approved menu items according to recipes, food-safety standards, and service timing requirements.
Position purpose
Prepares approved menu items according to recipes, food-safety standards, and service timing requirements.
Application functions
- Receive kitchen tickets
- Update item availability
- Record temperature checks
- Report ingredient shortages
- Complete station checklist
- Record food waste
Food Service Attendant Guest and Visitor Services Role 04
Processes visitor orders, assists with approved food preparation, maintains service areas, and coordinates order pickup.
Position purpose
Processes visitor orders, assists with approved food preparation, maintains service areas, and coordinates order pickup.
Application functions
- Receive visitor orders
- Process approved payments
- Update order status
- Maintain service area
- Report unavailable items
- Confirm order pickup
Campground Food Runner Campground Operations Staff Role 05
Delivers completed food and beverage orders to designated campsites, cabins, event areas, or pickup locations.
Position purpose
Delivers completed food and beverage orders to designated campsites, cabins, event areas, or pickup locations.
Application functions
- Receive ready-order notifications
- Confirm kitchen pickup
- Confirm campsite delivery
- Report incorrect items
- Track delivery times
- Record completed deliveries
Kitchen Steward Campground Operations Staff Role 06
Cleans dishes, cookware, equipment, floors, work areas, and food-service materials.
Position purpose
Cleans dishes, cookware, equipment, floors, work areas, and food-service materials.
Application functions
- View assigned cleaning areas
- Complete sanitation checklist
- Report equipment issues
- Request cleaning supplies
- Record closing completion
- Track chemical inventory
Department 16
Fleet, Vehicles and Equipment
5
positions
Maintains campground vehicles, utility carts, tractors, mowers, trailers, generators, heavy equipment, and mobile operational assets.
Fleet and Equipment Manager Management and Supervision Role 01
Directs vehicle and equipment maintenance, assignments, inspections, service schedules, fuel controls, and replacement planning.
Position purpose
Directs vehicle and equipment maintenance, assignments, inspections, service schedules, fuel controls, and replacement planning.
Application functions
- Review fleet dashboard
- Assign vehicles and equipment
- Schedule preventive maintenance
- Monitor fuel usage
- Approve equipment downtime
- Review replacement plans
Fleet Maintenance Supervisor Management and Supervision Role 02
Coordinates daily vehicle and equipment repairs, inspections, parts, and technician assignments.
Position purpose
Coordinates daily vehicle and equipment repairs, inspections, parts, and technician assignments.
Application functions
- Assign repair work
- Review vehicle inspections
- Monitor equipment status
- Track repair completion
- Request replacement parts
- Complete fleet reports
Fleet Maintenance Technician Technical or Specialized Role 03
Performs inspections, routine service, and authorized repairs on vehicles, tractors, utility carts, trailers, and equipment.
Position purpose
Performs inspections, routine service, and authorized repairs on vehicles, tractors, utility carts, trailers, and equipment.
Application functions
- Review service alerts
- Record maintenance history
- Complete equipment inspections
- Mark vehicles in or out of service
- Record parts and labor
- Upload completed-repair photos
Small Engine Technician Technical or Specialized Role 04
Maintains mowers, trimmers, blowers, chainsaws, generators, pumps, and other small-engine equipment.
Position purpose
Maintains mowers, trimmers, blowers, chainsaws, generators, pumps, and other small-engine equipment.
Application functions
- Review equipment repair requests
- Record service history
- Track replacement parts
- Mark equipment available
- Complete safety inspections
- Record equipment disposal
Fuel and Equipment Coordinator Coordination and Support Role 05
Tracks fuel inventory, equipment checkout, keys, trailers, attachments, safety equipment, and operator assignments.
Position purpose
Tracks fuel inventory, equipment checkout, keys, trailers, attachments, safety equipment, and operator assignments.
Application functions
- Record equipment checkout
- Track fuel usage
- Assign equipment keys
- Monitor return status
- Report missing equipment
- Complete inventory counts
Department 17
Transportation and Shuttle Operations
4
positions
Coordinates campground shuttles, employee transportation, visitor transportation, luggage movement, accessibility transport, and approved property routes.
Transportation Manager Management and Supervision Role 01
Directs shuttle operations, transportation requests, vehicle assignments, driver schedules, and route planning.
Position purpose
Directs shuttle operations, transportation requests, vehicle assignments, driver schedules, and route planning.
Application functions
- Assign vehicles
- Monitor shuttle routes
- Review transportation requests
- Schedule drivers
- Track active trips
- Review vehicle availability
Transportation Dispatcher Coordination and Support Role 02
Receives transportation requests, assigns drivers, tracks active vehicles, and communicates arrival information.
Position purpose
Receives transportation requests, assigns drivers, tracks active vehicles, and communicates arrival information.
Application functions
- Review pickup requests
- Assign drivers
- Track active vehicles
- Notify visitors of arrival
- Record completed trips
- Escalate transportation delays
Shuttle Driver Campground Operations Staff Role 03
Transports visitors or employees along approved campground routes using assigned property vehicles.
Position purpose
Transports visitors or employees along approved campground routes using assigned property vehicles.
Application functions
- View assigned route
- Confirm passenger pickups
- Record passenger counts
- Complete vehicle inspection
- Update trip status
- Report vehicle concerns
Accessibility Transport Driver Campground Operations Staff Role 04
Provides scheduled accessible transportation within the campground using approved vehicles and procedures.
Position purpose
Provides scheduled accessible transportation within the campground using approved vehicles and procedures.
Application functions
- Receive accessible transport requests
- Confirm pickup details
- Record trip status
- Confirm passenger delivery
- Report equipment concerns
- Complete vehicle inspections
Department 18
Environmental Compliance and Sustainability
4
positions
Coordinates environmental compliance, waste reduction, recycling, energy conservation, water stewardship, permits, and sustainability initiatives.
Environmental Compliance Manager Management and Supervision Role 01
Directs environmental compliance, permitting, inspections, corrective actions, waste programs, and sustainability reporting.
Position purpose
Directs environmental compliance, permitting, inspections, corrective actions, waste programs, and sustainability reporting.
Application functions
- Review environmental reports
- Track permit deadlines
- Assign corrective actions
- Review inspection findings
- Monitor sustainability metrics
- Coordinate environmental contractors
Sustainability Coordinator Coordination and Support Role 02
Tracks recycling, energy, water, purchasing, waste-reduction, and visitor-awareness programs.
Position purpose
Tracks recycling, energy, water, purchasing, waste-reduction, and visitor-awareness programs.
Application functions
- Record sustainability metrics
- Publish visitor guidance
- Track project milestones
- Monitor recycling performance
- Prepare program reports
- Coordinate staff initiatives
Environmental Compliance Technician Technical or Specialized Role 03
Performs field inspections, maintains records, supports sampling, tracks corrective work, and documents environmental conditions.
Position purpose
Performs field inspections, maintains records, supports sampling, tracks corrective work, and documents environmental conditions.
Application functions
- Complete environmental inspections
- Upload supporting photographs
- Record field observations
- Track corrective actions
- Maintain sampling records
- Report environmental concerns
Recycling Program Coordinator Coordination and Support Role 04
Coordinates recycling locations, signage, staff guidance, contamination monitoring, vendor service, and public awareness.
Position purpose
Coordinates recycling locations, signage, staff guidance, contamination monitoring, vendor service, and public awareness.
Application functions
- Monitor recycling stations
- Record contamination issues
- Schedule vendor pickups
- Track recycling totals
- Request replacement containers
- Publish recycling guidance
Department 19
Finance and Accounting
6
positions
Manages budgeting, accounting, payroll, revenue reporting, payment reconciliation, financial controls, and campground financial performance.
Finance Director Campground Operations Staff Role 01
Directs budgeting, forecasting, accounting, financial reporting, internal controls, payroll oversight, and financial-performance analysis.
Position purpose
Directs budgeting, forecasting, accounting, financial reporting, internal controls, payroll oversight, and financial-performance analysis.
Application functions
- Review financial dashboards
- Approve department budgets
- Monitor revenue and expenses
- Review reconciliations
- Approve authorized payments
- Prepare financial forecasts
Accountant Campground Operations Staff Role 02
Maintains financial records, reconciles accounts, prepares journal entries, reviews transactions, and supports financial reporting.
Position purpose
Maintains financial records, reconciles accounts, prepares journal entries, reviews transactions, and supports financial reporting.
Application functions
- Record financial transactions
- Reconcile accounts
- Prepare journal entries
- Review transaction exceptions
- Generate accounting reports
- Maintain audit documentation
Accounts Payable Specialist Technical or Specialized Role 03
Processes approved vendor invoices, payment records, purchase-order matching, and accounts-payable documentation.
Position purpose
Processes approved vendor invoices, payment records, purchase-order matching, and accounts-payable documentation.
Application functions
- Review vendor invoices
- Match purchase orders
- Process approved payments
- Track payment status
- Maintain vendor records
- Prepare accounts-payable reports
Accounts Receivable Specialist Technical or Specialized Role 04
Tracks campground receivables, group accounts, refunds, chargebacks, adjustments, and outstanding balances.
Position purpose
Tracks campground receivables, group accounts, refunds, chargebacks, adjustments, and outstanding balances.
Application functions
- Review outstanding balances
- Process approved adjustments
- Track group accounts
- Manage refund records
- Review chargebacks
- Prepare receivable reports
Payroll Specialist Technical or Specialized Role 05
Processes payroll, reviews time records, maintains payroll documentation, and coordinates payroll-related inquiries.
Position purpose
Processes payroll, reviews time records, maintains payroll documentation, and coordinates payroll-related inquiries.
Application functions
- Review submitted time records
- Process payroll cycles
- Record authorized adjustments
- Track payroll exceptions
- Maintain payroll documentation
- Prepare payroll reports
Night Auditor Campground Operations Staff Role 06
Reconciles daily campground transactions, closes the operating day, prepares reports, and supports overnight front-office operations.
Position purpose
Reconciles daily campground transactions, closes the operating day, prepares reports, and supports overnight front-office operations.
Application functions
- Run daily close procedures
- Review transaction exceptions
- Prepare audit reports
- Update operating date
- Reconcile campground sales
- Report unresolved discrepancies
Department 20
Human Resources and Training
5
positions
Coordinates recruitment, hiring, onboarding, employee records, seasonal staffing, training, compliance, benefits, and employee relations.
Human Resources Manager Management and Supervision Role 01
Directs recruitment, onboarding, employee relations, personnel records, compliance, performance processes, and seasonal staffing programs.
Position purpose
Directs recruitment, onboarding, employee relations, personnel records, compliance, performance processes, and seasonal staffing programs.
Application functions
- Review staffing vacancies
- Approve onboarding workflows
- Manage employee records
- Track policy acknowledgements
- Review employee-relations matters
- Monitor training completion
Recruitment and Seasonal Staffing Coordinator Coordination and Support Role 02
Coordinates recruitment for seasonal, temporary, volunteer, host, and year-round campground positions.
Position purpose
Coordinates recruitment for seasonal, temporary, volunteer, host, and year-round campground positions.
Application functions
- Publish open positions
- Review applications
- Schedule interviews
- Record candidate status
- Coordinate pre-employment requirements
- Track seasonal hiring progress
Training Coordinator Coordination and Support Role 03
Coordinates orientation, required training, safety instruction, certifications, and department-specific learning programs.
Position purpose
Coordinates orientation, required training, safety instruction, certifications, and department-specific learning programs.
Application functions
- Schedule orientation sessions
- Assign required training
- Track completion
- Maintain certification records
- Publish training materials
- Notify managers of overdue requirements
Employee Relations Specialist Technical or Specialized Role 04
Supports employee concerns, workplace communication, documentation, policy interpretation, and authorized corrective-action processes.
Position purpose
Supports employee concerns, workplace communication, documentation, policy interpretation, and authorized corrective-action processes.
Application functions
- Record employee concerns
- Track case status
- Schedule employee meetings
- Maintain confidential records
- Assign follow-up actions
- Prepare employee-relations reports
Benefits and Personnel Records Specialist Technical or Specialized Role 05
Maintains personnel files, benefits records, eligibility information, leave documentation, and employee data.
Position purpose
Maintains personnel files, benefits records, eligibility information, leave documentation, and employee data.
Application functions
- Maintain employee records
- Track benefit eligibility
- Record leave documentation
- Update employee information
- Prepare personnel reports
- Monitor document expiration
Department 21
Procurement, Inventory and Warehouse
5
positions
Coordinates purchasing, vendor communication, receiving, inventory, supply storage, warehouse operations, distribution, and campground material availability.
Procurement Manager Management and Supervision Role 01
Directs purchasing, vendor relationships, sourcing, purchase approvals, contracts, pricing reviews, and procurement procedures.
Position purpose
Directs purchasing, vendor relationships, sourcing, purchase approvals, contracts, pricing reviews, and procurement procedures.
Application functions
- Review purchase requests
- Approve authorized orders
- Manage vendor records
- Compare pricing and availability
- Track purchase orders
- Review department purchasing activity
Purchasing Specialist Technical or Specialized Role 02
Processes approved purchase requests, obtains pricing, prepares orders, and tracks delivery status.
Position purpose
Processes approved purchase requests, obtains pricing, prepares orders, and tracks delivery status.
Application functions
- Process purchase requests
- Request vendor quotes
- Prepare purchase orders
- Track delivery status
- Record order changes
- Maintain purchasing documentation
Inventory Control Specialist Technical or Specialized Role 03
Tracks campground inventory, reorder levels, transfers, counts, discrepancies, and storage locations.
Position purpose
Tracks campground inventory, reorder levels, transfers, counts, discrepancies, and storage locations.
Application functions
- Perform inventory counts
- Monitor reorder levels
- Record department transfers
- Report discrepancies
- Maintain item locations
- Prepare inventory reports
Warehouse Supervisor Management and Supervision Role 04
Supervises receiving, storage, warehouse safety, employee assignments, and distribution of campground materials.
Position purpose
Supervises receiving, storage, warehouse safety, employee assignments, and distribution of campground materials.
Application functions
- Assign receiving tasks
- Review delivery schedules
- Monitor warehouse safety
- Approve supply distribution
- Complete warehouse inspections
- Submit shift reports
Warehouse and Receiving Associate Guest and Visitor Services Role 05
Receives, inspects, stores, labels, stages, and distributes campground supplies and equipment.
Position purpose
Receives, inspects, stores, labels, stages, and distributes campground supplies and equipment.
Application functions
- Receive deliveries
- Record received quantities
- Report damaged shipments
- Store materials
- Prepare department orders
- Confirm supply pickup
Department 22
Information Technology and Communications
5
positions
Supports reservation systems, networks, Wi-Fi, radios, staff devices, kiosks, payment systems, applications, backups, cybersecurity, and digital communications.
Information Technology Manager Management and Supervision Role 01
Directs campground technology, cybersecurity, user access, network reliability, business systems, technical support, and technology planning.
Position purpose
Directs campground technology, cybersecurity, user access, network reliability, business systems, technical support, and technology planning.
Application functions
- Review technology dashboards
- Approve user access
- Monitor security alerts
- Assign technical requests
- Review vendor performance
- Approve system changes
Systems Administrator Technical or Specialized Role 02
Maintains servers, networks, cloud systems, backups, user accounts, integrations, and approved campground applications.
Position purpose
Maintains servers, networks, cloud systems, backups, user accounts, integrations, and approved campground applications.
Application functions
- Monitor servers and networks
- Manage user accounts
- Review backup completion
- Install approved updates
- Document system changes
- Respond to infrastructure alerts
Network and Wi-Fi Technician Technical or Specialized Role 03
Maintains campground internet, wireless access points, network equipment, connectivity, and outdoor communications infrastructure.
Position purpose
Maintains campground internet, wireless access points, network equipment, connectivity, and outdoor communications infrastructure.
Application functions
- Monitor network status
- Inspect wireless equipment
- Respond to connectivity issues
- Record signal tests
- Document network repairs
- Report equipment failures
Help Desk Technician Technical or Specialized Role 04
Supports staff computers, tablets, kiosks, printers, reservation systems, payment terminals, radios, and user accounts.
Position purpose
Supports staff computers, tablets, kiosks, printers, reservation systems, payment terminals, radios, and user accounts.
Application functions
- Receive technical support tickets
- Assist with account access
- Troubleshoot devices
- Support reservation systems
- Record resolution notes
- Escalate system-wide problems
Radio and Communications Technician Technical or Specialized Role 05
Maintains radios, repeaters, emergency communication equipment, charging systems, and staff communication devices.
Position purpose
Maintains radios, repeaters, emergency communication equipment, charging systems, and staff communication devices.
Application functions
- Inspect radio equipment
- Assign communication devices
- Record equipment repairs
- Monitor repeater status
- Track device inventory
- Report communication outages
Department 23
Marketing and Communications
5
positions
Manages campground branding, advertising, public communications, websites, social media, promotions, printed materials, and visitor messaging.
Marketing Director Campground Operations Staff Role 01
Directs branding, advertising, promotional campaigns, communications strategy, market research, partnerships, and marketing performance.
Position purpose
Directs branding, advertising, promotional campaigns, communications strategy, market research, partnerships, and marketing performance.
Application functions
- Review campaign performance
- Approve marketing materials
- Manage promotional calendars
- Coordinate advertising
- Review website traffic
- Approve public communications
Digital Marketing Coordinator Coordination and Support Role 02
Manages digital campaigns, email communications, website updates, online listings, and booking promotions.
Position purpose
Manages digital campaigns, email communications, website updates, online listings, and booking promotions.
Application functions
- Schedule digital campaigns
- Update campground listings
- Manage email communications
- Track campaign metrics
- Submit content for approval
- Record promotional results
Social Media Coordinator Coordination and Support Role 03
Manages approved social-media channels, schedules content, responds to public inquiries, and monitors engagement.
Position purpose
Manages approved social-media channels, schedules content, responds to public inquiries, and monitors engagement.
Application functions
- Schedule social-media content
- Monitor comments and messages
- Track engagement metrics
- Submit content for approval
- Publish campground updates
- Record public-response concerns
Graphic Designer Campground Operations Staff Role 04
Creates approved signage, maps, advertisements, event materials, digital graphics, printed guides, and visitor communications.
Position purpose
Creates approved signage, maps, advertisements, event materials, digital graphics, printed guides, and visitor communications.
Application functions
- Review creative requests
- Upload design drafts
- Manage brand assets
- Prepare print-ready files
- Track revisions
- Archive completed materials
Public Information Coordinator Coordination and Support Role 05
Coordinates public notices, campground closures, emergency communications, media inquiries, and official visitor updates.
Position purpose
Coordinates public notices, campground closures, emergency communications, media inquiries, and official visitor updates.
Application functions
- Prepare public notices
- Publish closure information
- Coordinate media responses
- Maintain communication templates
- Record public inquiries
- Archive official announcements
Department 24
Risk Management, Quality and Compliance
5
positions
Evaluates operational quality, safety, compliance, visitor experience, inspections, corrective actions, documentation, and campground risk controls.
Risk and Compliance Director Campground Operations Staff Role 01
Directs risk-management programs, operational compliance, insurance coordination, safety standards, audits, and corrective-action systems.
Position purpose
Directs risk-management programs, operational compliance, insurance coordination, safety standards, audits, and corrective-action systems.
Application functions
- Review risk dashboards
- Assign compliance reviews
- Track corrective actions
- Review insurance matters
- Monitor recurring incidents
- Prepare compliance reports
Quality Assurance Manager Management and Supervision Role 02
Coordinates campground inspections, service-quality reviews, visitor-experience standards, and follow-up verification.
Position purpose
Coordinates campground inspections, service-quality reviews, visitor-experience standards, and follow-up verification.
Application functions
- Assign inspections
- Review failed standards
- Create corrective actions
- Verify completed corrections
- Track quality trends
- Prepare quality reports
Property Standards Inspector Technical or Specialized Role 03
Inspects campsites, bathhouses, cabins, roads, trails, stores, public areas, utilities, and operational presentation.
Position purpose
Inspects campsites, bathhouses, cabins, roads, trails, stores, public areas, utilities, and operational presentation.
Application functions
- Complete inspection forms
- Upload photographs
- Issue corrective tasks
- Record follow-up results
- Report immediate hazards
- Verify closure conditions
Safety and Compliance Coordinator Coordination and Support Role 04
Tracks safety inspections, required training, permits, certifications, policy acknowledgements, and corrective-action deadlines.
Position purpose
Tracks safety inspections, required training, permits, certifications, policy acknowledgements, and corrective-action deadlines.
Application functions
- Track compliance deadlines
- Maintain certification records
- Schedule safety inspections
- Record corrective actions
- Notify managers of overdue items
- Prepare compliance summaries
Guest Experience Analyst Campground Operations Staff Role 05
Reviews visitor comments, surveys, complaints, service trends, and recurring operational concerns.
Position purpose
Reviews visitor comments, surveys, complaints, service trends, and recurring operational concerns.
Application functions
- Review visitor feedback
- Categorize service issues
- Prepare trend reports
- Assign department follow-up
- Track resolution status
- Monitor satisfaction measures
Department 25
Construction and Capital Projects
5
positions
Coordinates campground expansion, renovation, infrastructure replacement, major repairs, accessibility improvements, contractor work, and long-term capital projects.
Capital Projects Director Campground Operations Staff Role 01
Directs major campground construction, renovation, infrastructure replacement, budgeting, scheduling, contractor coordination, and project delivery.
Position purpose
Directs major campground construction, renovation, infrastructure replacement, budgeting, scheduling, contractor coordination, and project delivery.
Application functions
- Review capital project dashboards
- Approve project schedules
- Monitor project budgets
- Review contractor progress
- Approve change requests
- Prepare executive project reports
Project Manager Management and Supervision Role 02
Manages assigned construction, renovation, utility, facility, roadway, or campground-development projects.
Position purpose
Manages assigned construction, renovation, utility, facility, roadway, or campground-development projects.
Application functions
- Maintain project schedules
- Track project milestones
- Review contractor submissions
- Record site meetings
- Monitor project issues
- Prepare status reports
Construction Coordinator Coordination and Support Role 03
Coordinates project documentation, access, schedules, deliveries, inspections, contractors, and campground communications.
Position purpose
Coordinates project documentation, access, schedules, deliveries, inspections, contractors, and campground communications.
Application functions
- Maintain construction records
- Coordinate contractor access
- Schedule inspections
- Track material deliveries
- Publish project notices
- Record project changes
Site Inspector Technical or Specialized Role 04
Observes construction progress, documents site conditions, verifies approved work, and reports quality or safety concerns.
Position purpose
Observes construction progress, documents site conditions, verifies approved work, and reports quality or safety concerns.
Application functions
- Complete site inspections
- Upload progress photographs
- Record deficiencies
- Track corrective work
- Verify completed milestones
- Prepare inspection reports
GIS and Asset Management Specialist Technical or Specialized Role 05
Maintains maps, utility locations, asset records, campsite information, infrastructure data, and geographic property documentation.
Position purpose
Maintains maps, utility locations, asset records, campsite information, infrastructure data, and geographic property documentation.
Application functions
- Update campground maps
- Maintain asset records
- Record utility locations
- Assign asset identifiers
- Track infrastructure condition
- Publish approved map updates
Department 26
Volunteer and Camp Host Programs
4
positions
Coordinates campground hosts, volunteers, service groups, community projects, training, scheduling, assignments, and recognition programs.
Volunteer and Host Program Manager Management and Supervision Role 01
Directs volunteer recruitment, campground host programs, assignments, agreements, training, performance, and recognition.
Position purpose
Directs volunteer recruitment, campground host programs, assignments, agreements, training, performance, and recognition.
Application functions
- Review volunteer applications
- Assign campground hosts
- Track service hours
- Manage host agreements
- Monitor training completion
- Prepare program reports
Volunteer Coordinator Coordination and Support Role 02
Schedules volunteers, coordinates projects, records service hours, communicates assignments, and maintains volunteer records.
Position purpose
Schedules volunteers, coordinates projects, records service hours, communicates assignments, and maintains volunteer records.
Application functions
- Schedule volunteer projects
- Assign participants
- Track service hours
- Publish project instructions
- Record project completion
- Maintain volunteer records
Camp Host Coordinator Guest and Visitor Services Role 03
Coordinates host recruitment, campsite assignments, schedules, orientation, communications, and host support.
Position purpose
Coordinates host recruitment, campsite assignments, schedules, orientation, communications, and host support.
Application functions
- Assign host campsites
- Publish host schedules
- Track host availability
- Record host concerns
- Coordinate host orientation
- Maintain host records
Volunteer Project Leader Campground Operations Staff Role 04
Leads approved volunteer work involving trails, landscaping, cleanup, events, education, or campground improvement projects.
Position purpose
Leads approved volunteer work involving trails, landscaping, cleanup, events, education, or campground improvement projects.
Application functions
- View project assignments
- Check in volunteers
- Record attendance
- Complete safety briefings
- Report project progress
- Submit completion notes
Department 27
Overnight Operations
5
positions
Maintains campground operations, visitor assistance, security, emergency response, maintenance support, and financial reconciliation overnight.
Night Operations Manager Management and Supervision Role 01
Acts as the senior overnight operational leader and coordinates front-office, host, security, maintenance, and emergency response activities.
Position purpose
Acts as the senior overnight operational leader and coordinates front-office, host, security, maintenance, and emergency response activities.
Application functions
- Review overnight dashboard
- Coordinate department responses
- Approve urgent service recovery
- Monitor late arrivals
- Review overnight incidents
- Complete overnight report
Overnight Front Office Associate Guest and Visitor Services Role 02
Assists late-arriving visitors, answers overnight calls, manages campground communications, and routes urgent requests.
Position purpose
Assists late-arriving visitors, answers overnight calls, manages campground communications, and routes urgent requests.
Application functions
- Manage late arrivals
- Receive visitor requests
- Dispatch operational support
- Record overnight contacts
- Update campsite assignments
- Complete shift notes
Overnight Security Officer Safety and Visitor Protection Role 03
Patrols campground loops and facilities, monitors quiet hours, responds to incidents, and assists visitors overnight.
Position purpose
Patrols campground loops and facilities, monitors quiet hours, responds to incidents, and assists visitors overnight.
Application functions
- View overnight patrol route
- Record checkpoint completion
- Respond to incidents
- Monitor quiet hours
- Submit incident reports
- Request emergency assistance
Overnight Maintenance Technician Technical or Specialized Role 04
Responds to urgent utility, facility, electrical, plumbing, and campsite maintenance requests overnight.
Position purpose
Responds to urgent utility, facility, electrical, plumbing, and campsite maintenance requests overnight.
Application functions
- Receive emergency work orders
- Update repair status
- Escalate major failures
- Record labor and materials
- Document completed work
- Notify affected departments
Overnight Sanitation Attendant Guest and Visitor Services Role 05
Responds to urgent bathhouse, waste, spill, and sanitation concerns during overnight hours.
Position purpose
Responds to urgent bathhouse, waste, spill, and sanitation concerns during overnight hours.
Application functions
- Receive sanitation requests
- Complete emergency cleaning
- Record facility closures
- Report maintenance concerns
- Restock essential supplies
- Document completed work
Campground planning
Staffing should reflect the campground.
A small seasonal campground may combine compatible responsibilities. A large RV resort, cabin property, glamping destination, or recreation campground may require separate teams for each camping loop, bathhouse, entrance, activity area, utility system, shift, and operating zone.
Extended-hour coverage
Visitor services, campground hosts, maintenance, sanitation, security, and management may require early-morning, evening, overnight, or on-call coverage.
Visible campground leadership
Every active shift should have a clearly identified manager, supervisor, senior campground host, or designated person in charge.
Technology supports field staff
Reservation systems, campground applications, tablets, radios, QR codes, work orders, and inspection tools should support employees working across a large outdoor property.
Every campsite has a location
Each request should include the camping loop, campsite, cabin, bathhouse, trail, facility, priority, assigned employee, status, and completion record.
Utilities need specialized support
Electrical pedestals, water systems, wastewater systems, wells, pumps, septic systems, propane, roads, bridges, and equipment may require licensed or contracted specialists.
Seasonal expansion
Campground hosts, reservation staff, sanitation personnel, groundskeepers, recreation teams, security, retail, and food-service staffing may expand during peak camping seasons.